At Lak-i Travels, we value your privacy. This policy outlines how we collect, use, and protect your information when you book our airport transfers to Bandaranaike International Airport, city-to-city travel, or tourist destination transfers.

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1. Information We Collect

To provide a seamless travel experience, we collect the following information:

• Personal Details: Name, email address, and phone number (primarily for WhatsApp communication).

• Travel Data: Flight numbers (for real-time monitoring at Bandaranaike International Airport), pickup/drop-off locations, and dates/times of travel.

• Payment Information: If applicable, though we typically use secure third-party processors.

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2. How We Use Your Information

We use your data strictly to facilitate your travel:

• Punctuality: We monitor flight schedules to ensure on-time pickups.

• Communication: To send booking confirmations and driver details via WhatsApp or email.

• Service Improvement: To customize your tourist transfers based on your preferences.

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3. Data Sharing & Security

• No Third-Party Selling: We never sell, rent, or trade your personal information with marketing companies.

• Operational Sharing: Your name and pickup details are shared only with your assigned professional driver to ensure a smooth meet-and-greet.

• Data Protection: We implement industry-standard security measures to protect your data from unauthorized access.

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4. WhatsApp Communication

By providing your number, you agree to receive operational updates regarding your booking. We do not use WhatsApp for spam; it is strictly for ease of coordination between you and your driver.

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5. Your Rights

You have the right to:

• Request a copy of the data we hold about you.

• Request that we delete your personal information after your journey is complete.

• Opt-out of any future promotional updates.

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6. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

• Email: info@lakitravles.com

• WhatsApp: +9477 6921264

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