Privacy Policy

At Lak-i Travels, we value your privacy. This policy outlines how we collect, use, and protect your information when you book our airport transfers to Bandaranaike International Airport, city-to-city travel, or tourist destination transfers.

1. Information We Collect

To provide a seamless travel experience, we collect the following information:

Personal Details: Name, email address, and phone number (primarily for WhatsApp communication).
Travel Data: Flight numbers (for real-time monitoring at Bandaranaike International Airport), pickup/drop-off locations, and dates/times of travel.
Payment Information: If applicable, though we typically use secure third-party processors.

2. How We Use Your Information

We use your data strictly to facilitate your travel:

Punctuality: We monitor flight schedules to ensure on-time pickups.
Communication: To send booking confirmations and driver details via WhatsApp or email.
Service Improvement: To customize your tourist transfers based on your preferences.

3. Data Sharing & Security

No Third-Party Selling: We never sell, rent, or trade your personal information with marketing companies.
Operational Sharing: Your name and pickup details are shared only with your assigned professional driver to ensure a smooth meet-and-greet.
Data Protection: We implement industry-standard security measures to protect your data from unauthorized access.

4. WhatsApp Communication

By providing your number, you agree to receive operational updates regarding your booking. We do not use WhatsApp for spam; it is strictly for ease of coordination between you and your driver.

5. Your Rights

You have the right to:

Request a copy of the data we hold about you.
Request that we delete your personal information after your journey is complete.
Opt-out of any future promotional updates.

6. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

Email: info@lakitravles.com
WhatsApp: +9477 6921264